Payment Security

Our internet payments are handled by Sagepay.
Sage Pay has the highest level of card data security (PCI DSS Level 1 compliant).
The SagePay payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data.

The internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate SagePay to obtain secure information. Sage Pays systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.

Transaction Security
The transfer of the less sensitive transaction details from our site to SagePay is encrypted and digitally signed. This ensures that the information passed is secure and tamper proof.

Security for the Shopper
Any communication between the customer (you) and SagePay is encrypted to the maximum strength supported by the customer (your) browser. The customer (you) is also protected from fraudulent use of their card in a card not present environment, by the card issuer.

Data Storage
All data stored on SagePay systems is held on encrypted and highly secured databases. SagePay are regularly audited by Visa and Mastercard to ensure that their systems conform to the latest security standards.
For site security issues contact Martin. Tel; 01759 371356. All calls charged at Standard rate.
SagePay Security Statement Security policy
‘As a payment service provider (PSP), thousands of businesses outsource their transaction security to us (SagePay).
It is our top priority to ensure that your customers transaction data is kept secure at all times.’

Transaction Security
All transaction information passed between merchant sites and Sage Pays systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pays servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage
Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign’s Global Root certificate, making them all but impossible to extract.
The data we hold is extremely secure and we (SagePay) are regularly audited by the banks and banking authorities to ensure it remains so.

System Security
Sage Pays systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

Links to Banks
Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with. Internal security At Sage Pay is controlled by Iris Scanners, which are the latest and most precise biometric security devices available for identification. As used by; chemical plants, airports, police stations, prisons and other facilities where security is paramount. No one can enter or leave the building without a valid security pass.

Staff Validation
All employees at Sage Pay are Criminal Records Bureau (CRB) checked prior to employment and no unauthorized individual has access to or is able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). All transaction information and customer card information is secure even from our own employees.